Operate in OPS
NUMA and OPS support conversation, planning, documents, tasks, decisions and daily operations in the context where the work happens.
INTERACTION→CORE CONSEQUENCE→EVIDENCE
OPS → CORE03
CORE runs the business. NUMA helps your people.
CORE is the business system: administration, chapter functions, staff access and shared business records. NUMA OPS is the assistant and workspace people use to prepare and carry out their work. Your public website is a separate customer-facing channel.
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A booking changes. Everyone sees the agreed result.
Illustrative workflow · At hotel reception, the booking is managed in CORE. A guest asks to change the stay; NUMA helps the receptionist prepare the change.
- 01 · OPS
Prepare the change
Bring the guest’s request and booking details together. Prepare the available option.
- 02 · Person responsible
Approve the terms
Check the rate, dates and any refund before confirming.
- 03 · CORE
Update the business booking
Apply the approved change to the booking, keep its history and share the permitted details with the people handling the stay.
TMO CORE + NUMA OPS
Your business system. Five people included.
CORE is the business management system. Your chapter provides the administration and operational functions for your activity, with shared business records and the right access for each person.
From €149 / month, excluding VAT
- Business administration and the standard functions of your selected chapter
- Shared business records, tasks, status and role-based staff views
- Five CORE seats with professional NUMA assistance inside the chapter
- A pooled weekly staff AI allowance and standard supported connections
- Application hosting, maintenance, backups and standard product support
Included seats. No separate Pro bill.
Each person signs in with their NUMA account and gets professional assistance within the business chapter. The business controls access and funds chapter usage. No separate OPS Pro subscription is needed, and none of the person’s five Pro workspaces is used.
Additional seat: €15/month. Extra seats share the existing allowance; extra usage is purchased separately.
See chapter pricingCompare personal Pro access and included business seats
One account. Two kinds of professional access.
An OPS Pro subscription belongs to the person. A CORE seat is business-funded access inside a chapter. You can have both on the same login.
| What you get | OPS Pro | CORE seat |
|---|---|---|
| Working area | Five owned professional workspaces | The assigned chapter |
| Who pays for AI? | Your Pro allowance | The chapter’s shared allowance |
| Who controls access? | The workspace owner | The business administrator |
| Separate Pro purchase needed? | This is the subscription | No |
| Counts against the five workspaces? | Your own workspaces do | Never |
For example: a hotel employee
Use Private Free for your own life and an included CORE seat for hotel work. The hotel funds chapter usage. If you leave, your hotel access ends; your private account stays yours. A consultant with OPS Pro keeps all five owned workspaces when joining the same chapter.
03Operate in OPS
Approve the handoff
A relevant commercial result crosses only when an entitled person or governed workflow confirms the exact scope and consequence.
INTERACTION→CORE CONSEQUENCE→EVIDENCE
Record in CORE
CORE validates identity, authority, contract and event order before it changes shared transaction state.
INTERACTION→CORE CONSEQUENCE→EVIDENCE
Share the receipt
Every accepted handoff returns an attributable receipt. Rejection or correction remains visible rather than disappearing into a silent sync.
INTERACTION→CORE CONSEQUENCE→EVIDENCE
Business connections · Through your included CORE seats
The apps your business already knows.
Use familiar apps alongside your CORE chapter. Your included CORE seats bring messages, documents and daily work together; CORE keeps the approved sale, booking, payment or handover consistent.
Customer enquiries & appointments
Bring the request, customer and appointment into OPS. CORE keeps the approved booking or order consistent.
Team conversations & handovers
Prepare the next action with your team. Share the approved commercial result with the participants who need it.
Documents, figures & business knowledge
Keep quotes, working sheets and supporting files with the work. Record the agreed terms in CORE.
Operations & service coordination
Use operational information to prepare a decision in OPS. An authorised result can become part of the CORE record.
Standard supported connections are part of your setup. We confirm the actions and access for each account. External provider fees and custom integration work are separate.
AI customer service · Voice by ElevenLabs
Your customers’ questions. Your business’s AI agent.
Answer questions about your business on your website and phone. Use agreed business knowledge, capture the enquiry and hand over to a person when needed. Booking, order or account actions are configured only where agreed. Voice technology by ElevenLabs.
On your website
Help visitors find answers about your business, products and services through an AI conversation.
On the phone
Let callers speak with an AI service agent configured for your business and the enquiries you choose to cover.
Illustrations of the two service channels.
What we agree for your agent
Management from €99/month plus usage. Standard implementation from €750 once. Both exclude VAT. Customer conversations have a separate business budget and do not consume staff allowance or a human seat.
Continue exploring
Follow the agreement into your business.
Explore CORE
Connect the stay to the booking.
Daily work stays in OPS; relevant changes keep the shared booking accurate.
Explore the story
Explore CORE
Know who holds responsibility.
Follow goods through picking, packing and carrier handover to the recipient.
Explore the story