Authority ladder
Identity alone is never enough. Role, scope, capability, consequence and step-up requirements must agree before change is accepted.
INTERACTION→CORE CONSEQUENCE→EVIDENCE
Governance & Trust11
Know who can approve, change and review.
Explore the principles for access, corrections and transaction records, including what needs to be agreed before participation.
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11Authority ladder
Correction, not deletion
History is corrected by linked events. A refund, return or reversal changes the outcome without pretending the original event never existed.
INTERACTION→CORE CONSEQUENCE→EVIDENCE
Settlement waterfall
Money follows a versioned waterfall: seller, service, logistics, tax, commission and reserve receive the position agreed for that transaction.
INTERACTION→CORE CONSEQUENCE→EVIDENCE
Evidence room
Entitled parties can reconstruct event, actor, decision, version and receipt without receiving unrelated operational or personal context.
INTERACTION→CORE CONSEQUENCE→EVIDENCE
Continue exploring
Follow the agreement into your business.
Explore CORE
Correct the sale without losing its history.
Link the returned item and refund to the original sale.
Explore the story
Explore CORE
Resolve damage with the facts in view.
Pause the affected delivery promise and record the evidence for the next decision.
Explore the story