Discovery
Overnightstay and direct hotel channels can show the same actual capacity while the property keeps its identity and guest relationship.
INTERACTION→CORE CONSEQUENCE→EVIDENCE
Hospitality & Overnightstay07
Keep room availability and bookings aligned.
The CORE hospitality chapter connects rooms, availability, reservations, rates and guest handovers. Your team manages the stay in the business system, with NUMA assistance for the daily work.
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Business connections · Through your included CORE seats
From the first enquiry to a clear booking.
Keep guest messages, appointments and handovers together in OPS. CORE keeps the agreed stay, rate and payment conditions connected.
Standard supported connections are part of your setup. We confirm the actions and access for each account. External provider fees and custom integration work are separate.
AI customer service · Voice by ElevenLabs
Your customers’ questions. Your business’s AI agent.
Answer questions about your business on your website and phone. Use agreed business knowledge, capture the enquiry and hand over to a person when needed. Booking, order or account actions are configured only where agreed. Voice technology by ElevenLabs.
What we agree for your agent
Management from €99/month plus usage. Standard implementation from €750 once. Both exclude VAT. Customer conversations have a separate business budget and do not consume staff allowance or a human seat.
07Discovery
Booking truth
A booking binds room type, guest, rate, conditions, payment and channel source before capacity is reduced.
INTERACTION→CORE CONSEQUENCE→EVIDENCE
Daily operations
Check-in, access, housekeeping and extras run through OPS; commercially relevant status keeps the shared booking accurate.
INTERACTION→CORE CONSEQUENCE→EVIDENCE
No-show & close
No-show, early departure, damage and final settlement follow visible rules with a traceable correction path.
INTERACTION→CORE CONSEQUENCE→EVIDENCE
Continue exploring
Follow the agreement into your business.
Explore CORE
One promise from kitchen to courier.
Share acceptance and preparation time so the guest, kitchen and courier know what to expect.
Explore the story
Explore CORE
Approve exactly what is shared.
Confirm the scope and consequence before the commercial result passes from OPS to CORE.
Explore the story